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I ordered a pair of shoes on Feb. 23rd and tracking said it was shipped on Feb. 24th. I have no shoes and it's March 23rd? I had to contact via email support and open a ticket and they just said it was not shipped due to customs issue. So if that is the case why didn't someone tell me or refund my money? They closed my last ticket on March 12th and said the logistics team will contact me... well they have not done so!
Jennifer D.'s review of LightInTheBox earned 2 Very Helpful votes
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The quality of the swimsuit is not good. The material looks cheap and it has no hem.
Je suis en colère de ne pouvoir avoir un bon de retour pour vous renvoyer les vêtements cyclistes...
This is Pinni from Lightinthebox. I am glad to help. After review your case, i had conducted ticketId=15050471 in our ticket center and provide a solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.