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This site is a total scam - buyer beware. I ordered a light fixture which was listed incorrectly as an 8 light when it is only a 6 light. It came as individual wires and no way to connect them. Unless you are an electrician, there is no way to use it and no instructions on how to put together. I tried their "24/7 chat" feature and after 30 mins got a bounce back saying to open a ticket with customer service. I entered a ticket through email over a week ago and have received no response. I'm just out $50 since they don't answer and I have no way to send back.
Tip for consumers:
Don't use!
Jennifer C.'s review of Beautiful Halo earned a Very Helpful vote
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Awful customer service fraudulent products. This company should not be able to sell in the United...
Ordered a skirt Always wear size S I compared the size guide with few of brands that I wear and...
Hi Jennifer, we are sorry for the delay, the ceiling light is easy to assemble, we send it partly for the convenient of the customer to make any adjustion,
Please if you failed to make it, you can send to the after-sales to support@beautifulhalo.com,
Please, but if we sent the wrong item, please send the photo of all the contents you have received, including the box you received to the after-sales man, and after it confirmed, the company would reship you a right one, please, and have a nice day!