Like everyone else I thought I was booking reservation with the actual hotel. Tried to cancel and re-book once I realized my mistake as hotel site rate was less. Noticed the $14.99 nonrefundable charge in the fine print once the confirmation popped up that my reservation was complete and that they had charged my card in full for the entire stay. Deceptive to say the least. Tried to call immediately to get it refunded but they said it was a 'site management' fee. Total scam.