They will not accept returns if they run sales... I purchased a lot of items that they were doing 20% off and none of the items fit (too big) I paid to return items for store credit and they said since it was a sale no credit would be given and they said in order to get items sent back I would have to pay shipping again! Now why would I want to pay for items to be shipped back to me that did not fit properly? The only other option was to donate the clothes! Customer service is horrible! All other online boutiques will give you store credit which would have been fine... I would have ordered other items - but now I will not ever shop here again! Way better boutiques with good customer service is out there!