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Jennifer C.

Contributor Level

Total Points
80

1 Review by Jennifer

  • UncommonGoods

12/26/19

Purchase item on 12-14-19 was told it would arrive in 3 to 6 business days. After receiving the confirmation email and status showed item preparing.
Called customer service on 12-24, Mary answered the call by saying Hello. I knew I was in trouble by that. She assured me my package would arrive by 8 pm.

Called today and new representatives informed me that she could get it sent out and arrive in 3 business days. Then informed me she was wrong the item wasn't even in stock and would be able to get until January 20,2020.

A little to late! Misleading, misinformed from the get go!

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Uncommon Goods C. – UncommonGoods Rep

Hi Jennifer. We are so sorry to hear that you were misinformed. We'd be happy to look further into this for you or maybe even recommend another item that is similar and currently in stock. I will email you privately to gather additional details. Thank you for your patience!

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