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Jennifer B.

Contributor Level

Total Points
87

1 Review by Jennifer

  • Designer-Discreet

1/31/18

Ok, so here is what has happened so far; I placed an order for a bag that was $490.00 USD (checkout price). I chose to pay with a wire transfer between accounts via western union. I also have to say at this point they have been in contact with me every step of the way, I was super excited to see that, up until now. I get an email that says I'm sorry to inform you that we try to collect your remittance again today, but it still can't be collected successfully.
Please contact your West union company again to ask for the situation. I contacted western union and they said that the bank in China has accepted the funds and actually contacted Western Union to try to get ahold of me!?! Anyhow, I write back to them explaining its out of WUs hands their bank accepted the funds. They literally wrote the same message back to me a second time... Im sick that I lost $490, but the fact that I now may have an issue with the authorities in China has really overridden that fear. What have I done? Has anyone else had an issue like this? How did it turn out? What do I do?

UPDATE#1 Ok, so after reaching out to folks who have gone
Through this process before I revisited a few things. I went back to double
Check **I** did everything right as far as entering account numbers and
Whatnot, then I noticed that WU showed the funds as being
Available to the other party on Feb. 03! So when WU says 0-3 business days, it isnt
Necessarily so. Then I was assured that no authorities would bother themselves
With something like this which put me at ease, and that the bank was/is most
Likely trying to contact me for routine reasons. I then thought about the
Strange way the customer service representative was acting on my first call, I dont
Think she was trying to avoid my questions, I think she had no idea what she
Was doing. When dealing with Western Union, just ask to speak to a manager. So
To recap; Im nervous and that combined with my inexperience in this area has
Lead me to jump to conclusions/worst-case-scenario. I will update this
Accordingly.

Jennifer Has Earned 7 Votes

Jennifer B.'s review of Designer-Discreet earned 7 Very Helpful votes

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