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JENNIFER B.

Contributor Level

Total Points
80

1 Review by JENNIFER

  • Hotwire

5/12/22

I wish I could give them a ZERO
My mom was rushed to the emergency and I cannot make my trip
Even after purchasing their cancellation insurance., I cannot get a refund ($500)
Unless I provide a Dr note and a copy of my mothers covid test.
Really?!
Does any emergency room Dr have the time to write a letter to Hotwire?
Also- what does a covid test have to do with anything?
Also- we cannot even go to the holspital due to covid restrictions.
NEVER EVER use Hotwire- but if you do- do not fall for thier scam of the cancellation insurance company ALLIANZ GLOBAL ASSISTANCE

Tip for consumers:
just DON'T use it !

Products used:
Hot wire and Allianz Global Assistance

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