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Jennifer B.

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Experience: Computers & Technology

Member since July 2020

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1 Review by Jennifer

I do not recommend this company please stay away from them if you can. I reached out to them several times about a pro rated refund because our policy auto renewed during the Coronvirus shutdowns. They refused any refund and said that it clearly states in their cancellation policy they don't do refunds. I think it is unethical for a business like this to not work with a small business likes ours to help us in a time of a global pandemic when cash flow is critical. We will never do business with this company again because of this and the poor customer service I received as well. The company blocked my email after the 4th request I sent that went unanswered looking to get answers. Horrible business practice I'm very disgusted.

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