Placed my order end of September. After two weeks received an email saying they couldn't source my item but would keep me informed. I decided on a refund after another week of waiting. I was told it would be with me within a few days. Two weeks on, guess what, NO REFUND! No responses to my requests for updates. Thank God I used my credit card! I'm covered! Surely the credit card companies are on to them by now. Also BEWARE NO TELEPHONE CONTACT NUMBER! How come these five star reviewers on here say "They talked me through the procedure"? I'm calling them out as fake reviewers!