I honestly love the layout of the site. That's the only good thing about this site. Now that we got the positives out of the way, I'll let you know the negatives.
Of course we all know all auction sites use fake bidders to bump up the prices. It "sells" for a lot of money and a few days later is back up again. Nothing new or surprising, but they do it here A LOT.
Different stores have different policies, so you might get a nice honest store, or a grumpy, full-of-liars store. You mostly get the latter.
It's super frustrating and stressful to win an auction. It's fun when you do win, but it's definitely a let down when you get the item and it's not like what's pictured. Good luck getting your money back.
Shipping is ridiculous. Something that should only cost $20 to ship costs $80 to ship. Dumb.
Anyway, I only shop for musical instruments, specifically string instruments. In this year, January, I bought two flutes as a gift and they ended up coming to me useless. They needed the full restoration, and that costs about $300 everywhere I went. Waste of my $35 for junk that sits in my mom's closet.
Next, I just recently bought a vintage violin. I already knew it had some cosmetic damage, but I didn't care. I wanted a new violin so I bought it on impulse, shame on me.
The description didn't list anything at all, only the dimensions of the case and the violin itself. The pictures were taken as to where you couldn't see additional damage and things on PURPOSE.
When I received it in the mail a few days ago, I opened it up excited, but was totally angry that I got a piece of junk.
There's scratches and bumps and rough varnish that wasn't pictured or in the description. The shoulder rest was completely broken. The extra set of strings were bent so you can't even use them, which were positioned in a way in the photo so you couldn't see they were bent. Strings on the violin were also bent on the neck.
I already knew the bow was trash, so it didn't matter. There were labels on the inside that weren't pictured or mentioned at all. It was a mess. It would be a lot of money to fix up, and what if it didn't even sound good?
Anyway, I messaged the people, Goodwill of Central & Northern Arizona, about the issues that weren't described or pictured at all. It was clearly not what was pictured. The rating was "good" when it really should have been "fair." Scummy.
I sent pictures as they requested and asked for a full refund since I wasn't told about any of this damage.
They offered me $15.
I was polite and said no thanks, but dang was I mad!
How can you go and post an item without any details, and when I find said details, you only offer a measly $15? What the heck? That's only about 20% of what I originally paid for it. Not even half!
I'm appalled they can get away with basically scamming us, with no way to get our full money back.
Disgusting, and a waste of my money.
Anyone want a German vintage violin? Lmao.