Jenna m.

First of all I got this as a gift card, had no idea how to use it AND to my knowledge gift cards don't usually expire. This one had an expiration date of 2019 so I thought I had plenty of time. Since they have to send you a permenert card, I never got mines, after countless times of Calling customer service. Long story short, not even a year passed and I called to ask AGAIN for a new card and she told me that my account balance was only $16, when the original gift was $100! I was in ABSOULTE shock. She then proceeded to tell me that they had a maintenance fee to keep the card active and it brought the card down to such a low balance. WHAT A RIP OFF! I am so disappointed that I was never informed of this fee and I will never be using their services and don't recommend anyone does either.