I got the wrong product. Promptly shipped it back, as per instructions I included a shipping receipt so that they can reimburse me. This was months ago. I sent them a message weeks ago, no response. Sent one today. Doubt I'll hear back. I'm now down $30 with nothing to show for it. I want my shoes and I want the $13 I spent in an attempt to get my shoes.
Their site says they respond in 24 hours. Ha.