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Jenna B.

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1 Review by Jenna

ModCloth

  • ModCloth

“Rigid Customer Service from Jamie”
4/2/17

Spoke to Jamie today on the phone regarding a swim suit return - had moved over the holidays and it got stuck in my "summer" box that I just opened today- of course it's too small and she won't allow me to mail it back brand new EVEN for a store credit- DO NOT SHOP HERE. There are MANY other retailers who are understating that life gets in the way and that a 30 day return policy is there for a reason- but PLEASE policy can be modified to keep your customers loyal - will NOT be returning business here.

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