taking forever to reply. it only took me minutes to ask for a cancellation order, but they charged me right away in about less than a minute but they respond will take them almost half a day or maybe more. How can you ask for cancellation if they wont have a time to explain why the add ons went thru which i didn't intentionally want to purchase it! Yes! Im cancelling my membership! That's it! bad COSTUMER SERVICE! gave me a hard time, they didn't have any direct contact number!