I sent in an order on March 23rd 2020 it is August 19-20 they keep saying they have this policy that they can't refund and I told them forget the policy issue me a card for my inconvenience or simply start my order over they don't want to give me my money back and all they keep doing its thing sorry for the inconvenience talking about the packages on the way even though it's been 4 months. DO NOT ORDER FROM RIKACHIC.COM