SCAM ALERT. I PURCHASED A TICKET BUF-CHARLOTTE FOR JULY 23/18 COST WAS $175. THE BOOKING WAS CONFIRMED (MONEY TAKEN) NEVER RECEIVED THE FLIGHT CONFIRMATION WITH AMERICAN AIRLINES. REQUESTED A REFUND AS FLIGHT DATE WAS APPROACHING AND NO TICKET INFO SENT. THEY DO NOT PICK UP THE PHONE OR RETURN YOUR EMAILS. I AM OUT $175! HAD TO BOOK ANOTHER FLIGHT ON AMERICAN AIRLINES SITE FOR $253. BUYER BEWARE.