This company looks like a decent UK based company with a nice enticing website but in reality if you have bought any thing from them, its a total waste of money and time!
I bought a hover-board from them and it arrived promptly but I can see the product looks like an imitation. I tried cancelling the order before the product arrived as I suspect its a fake product after purchasing.
I received no response. But finally I had a respond from the email address provided on the paypal account which is a Chinese account.
Basically, the response was this: (No Joke)
Why do you want to cancel it? If u don't like them, would u mind try selling at lower price or send as gift to your friends who want them?