jeng148

Jen G.

Contributor Level

Total Points
83

1 Review by Jen

1.3K Views
10/22/21
Verified purchase

Do not order from this shady company. I purchased a bra and when I took it out of the box to try on, the tag that's held on by a flimsy string broke/slipped off. Without me doing anything at all. After trying on the bra and deciding to return it, I re-tied the tag and sent it back with my receipt and all the packaging. I was notified I don't qualify for a refund because the tag was not attached to the bra. They sent me a picture of the tag sitting next to the bra. Even after explaining I did not purposely remove the tag, it literally slipped off when I picked it up, they denied me a refund so now I'm out $60 and a bra. I have filed a dispute with my bank. There is no company I've ever heard of that has this sort of slimy policy. I also found many other reviews that have my same story. Believe the negative reviews, this company will do anything to keep your money. What a joke.

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