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Terrible returns. They send back the returns & keep your money. Rude customer service. I inquired after two months of my return and got my package returned. Called and nothing. Online service nothing. Im now out $198 unless they fix this. Its a scam don't so dont buy from here. They ask their staff to leave reviews because their ratings are poor- fyi- but i thought they would look like what they described. So frustrated I was scammed. Reporting to BBB if not corrected- they dont care
Jen G.'s review of VENUS Swimwear earned 37 Very Helpful votes
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I have ordered several items from Venus but truly was disappointed when I had it returned and...
All of their clothing falls apart right outside of their return window and they refuse to take it...
We sincerely apologize that your experience was less than exceptional. We would like to review your account to see what happened with your return. Please e-mail us at socialsupport@venus.com for assistance.