Jen d.

I had received an email saying i placed an order a few weeks ago (i had not). My card was not used nor my address or anything so i contacted them to inform them i did not place the order and did not want to receive emails about it. I made it clear it was not an issue with my card being used but i got a generic bot reply saying "contact your bank and inform them of the charge"... that was not the issue but whatever i deleted the emails and ignored it. Then i started receiving their update emails about sales and such so i went to the bottom looking to unsubscribe. I found the button easy enough clicked it and thought that would be in. The next day i received 3 emails. Tried unsubscribing again. This went on for over a week and yet i was still subscribed. I sent another email to customer service saying i was not able to unsubscribe and to take me off the list. I still have not heard back from them and i am STILL getting emails! I am so incredibly frustrated. They could have the best products ever but i would recommend staying far away from giving them any of your information because it is impossible to stop them from contacting you insistently. I have never and will never shop here because of this experience.