Developed in part with a grant from
the National Science Foundation

Member since December 2016

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 59

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by Jen

Borderfree

Borderfree

12/2/16

I haven't had a lot of experience using borderfree in the past but the couple of experiences i have with them hasn't been great. My first experience was about a year ago when sephora used them as their shipping hub to international orders to canada. I ordered multiple products gave my address and they couldn't find my address and automatically kept sending my items back. Even though i live in one of the biggest canadian cities and live in a very popular street. Recently i wanted to order some holiday stuff via target and their international retail shipping service is borderfree so i thought i would give them another chance. Even though i spent more for guaranteed shipping in 3 days it took them 2 weeks to ship my items. They duplicated items that i didn't order and charged my credit card for these items. When i checked their return policy there is no return policy available. I do not think borderfree is worth it and would not recommend it to anybody. Please be very wary when choosing border free for yourself and if you decide to use them realize it will take four times the time to get your items.

Tip for consumers: i would give shipping, service and returns a negative one if i could

Service
Value
Shipping
Returns
Quality

Jen Has Earned 3 Votes

Jen B.'s review of Borderfree earned a Very Helpful vote
on 3/27/17
Jen B.'s review of Borderfree earned a Very Helpful vote
on 3/6/17
Jen B.'s review of Borderfree earned a Well Said vote
on 1/11/17

Jen hasn’t received any thanks yous.

Jen doesn’t have any fans yet.

Jen isn’t following anybody yet.

Similar Reviewers on Sitejabber

heatherl115
4/26/18

I ordered an $18 item from Target, paid taxes & shipping. Then Borderfree they tried to charge...

emmat71
4/5/18

i will never order from this site ever again.. order was placed last month (15 march) and my...