jemma s.

I wish I could give 0 stars as deeply offended after buying 4 rugs from this company the last one we bought was described as Hermitate Beige but when we received it the design was grey and mustardy green! It looked foul with a red sofa yet the company claim it is in their words "100% as presented on our website".

Benuta phone service is rude and defensive if you phone in with an issue such as this. They insist you pay to return it to Germany! Even though it is a. co.uk leading you to think it is an english company. Seriously don't fall for the cheap prices if you do not want to waste your time and be disappointed at the end.