Jem B.

2nd time ive had to write this as it wont let me add explicits even with ** between them
I feel i need to add a positive to the negative of worldstores as what we received lends itself to it
We went to dreams to look at mattresses but had a budget, were not well off so this is a big investment & dreams, though found our perfect mattress, always wanted to upsell us & the price of the cheapest one fitted to us, massively excelled our price range.
So we knew what we wanted but wasnt prepared to pay dreams prices, so the wife went online & found the mattress we liked for £300 cheaper from world stores so we ordered it with the promise of a 3-4 week delivery.
Well 5 weeks later & it hadnt arrived so i started to panic & started to look up reviews like this & realised ive been doopt, i thought thats it ill never see our money again, in part the reviews were damning, so i rang customer services *******500 & was a little taken aback to how helpful they were (as i was expecting rudeness &^ blais, from the reviews) they said they were the 1st port of call & they would escalate it (i thought yeah that aint going to happen) but a day later i got an email to say it'd been escaleated & the following day i had a request to when could they deliver.
It got delivered on the day (yes their timescale says from 7am to8pm & they will ring an hour b4 (didnt happen)) & the drivers were exceptional (they couldnt find our road as the satnat takes them to bollards) & ended up carrying a heavy kingsize mattress 300 yards then up a flight of stairs to our bedroom.
So yes if you want it now & then go to dreams & pay over the odds if your prepared to wait, worldstores why not
:)