Jeff W.

If you're looking for parts this is not the site for you. They do nothing other than send an order to a manufacturer to request a part be shipped to you. Your order will not even be processed in a weeks time. It's simply sent to a dealer or other business for a part. Parts.com has 0 inventory! None! It's like walking next door to a neighbor and asking to buy parts from him of which he has none, so he takes a while and shops around online and orders, then has them sent to your house. You're better off just using a local factory dealer and saving yourself a week or more of no communication from parts.com.

Completely trashed a trip I had planned by ordering parts 2 1/2 weeks in advance, only to find out a week later that the order had not even processed, because the vendor parts.com is ordering from (ford in California) has the part back ordered and has to order it from ford of Detroit. Just a complete waste of time as a customer. Will never use again.

My wife placed an order online for super cheap UGGS. She used my email and paid by CC. Card was charged but no email confirmation or anything. Started researching and the site is hosted from Tenn. But is a chinese site. No contact info available. When you log into the account it doesnt show any of your orders placed or any info on anything being shipped. Scam. Stay away!