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jeffrey s.

new york

Contributor Level

Total Points
80

1 Review by jeffrey

  • Mercari

1/21/21

Purchased a Dyson hair care system. It didnt work, took it to Dyson for repair. They advised the item was counterfeit. When I tried to contact the seller, Mercari blocks contact after 3 days. Called them, they say nothing can be done as it is after 3 days. Repeated contact, explaining that the seller is misrepresenting what they are selling, that this was counterfeit only led to the same answer. This is insane, they shelter a criminal with a policy that only hurts the buyer. Plenty of other places to buy in a much safer environment. Stay away

Tip for consumers:
That after 3 days of delivery you are out of luck

Products used:
Dyson hair care system

Service
Value
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Returns
Quality

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