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Jeffrey N.

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1 Review by Jeffrey

Wolfgang's

  • Wolfgang's

“NO customer service”
1/27/20

Bought a couple thousand dollafs worth of posters. Some not delivered. NO refund on those not delivered. Called them 25 plus times. Have never heard back. Worst customer service imaginable. Have they stolen my moeny?

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Helpful  (10)
Thank you
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Mariaha L. – Wolfgang's Rep

Hi Jeffrey,

Please contact us. This was an obvious oversight on our end.

Many people do not understand that we are a small company and in the past, it was easy to overwhelm our small customer service department when sales were at their peak. That has now changed with the help of feedback from our customers.

We would like to make this up to you if given the chance. Please don't hesitate to contact us at custserv@wolfgangs.com or call us at (775) 386-6649.

Kind regards,
Mariaha Lopez
Customer Service Director
wolfgangs.com

Jeffrey Has Earned 10 Votes

Jeffrey N.'s review of Wolfgang's earned 10 Very Helpful votes

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