We got our 2 Trail bikes 7 days after we ordered them. They were really easy to assemble from the boxes. There was just one issue and Rob and Pete reached right out to us when we told them and completely resolved it. The bikes are amazing. I loved the first time my wife tried hers and yelled WooHoo! When she started pedaling and felt the assist. Great job guys and we will be reccomending FLX bikes. We are having an amazing time FLXing.