Jeffrey M.

I ordered a Phone soap from them on March 12 that they showed was backordered for a few days. They did not ship it in March, nor April, nor May, nor June, nor July. They continued to list it on their website with many different backorder dates. I contacted them many times, but they never said when they would ship. It seems the problem is they raised the price, after my order, so they were shipping to people who paid the higher price, but not their oldest orders. Not honorable! On July 13th they informed me that the item was no longer available. Not true, they continued to have it on their website. I had been a customer for more than 12 years, but not again. They are not reliable nor trustworthy in my opinion.