I've never written a review before, but this company had me so frustrated that I had no choice. My story follows very closely to other's. I ordered my supplies on March 11th. My account was quickly charged, and I even received one email stating my order was "awaiting shipment". After 10 days with no status change, I called... no answer. I then emailed, no response. This went on for several days. At this point I've resolved to the fact that I won't ever get any contact, let alone my order. I hope you read this before you order from them, I know I wish I had.