I tried to buy glasses and they were taking quite a while although I paid extra for shipping to send them. I then got notified that I would need pay an extra charge for polycarbonate. Why was that not conveyed upon purchase? Have you not ran into this 100s if not thousands of times previously? I cancelled and they still have not refunded nor have they sent any product. Run, run quickly.
Hello Jeffrey,
Thanks for letting us know, We are sorry we let you down. We completely understand your disappointment. Please accept our apologies. To fix this situation, If you could give us further details along with order number through email support/chat, We'd be happy to look into the matter and try to rectify the situation.
Jeffrey Has Earned 1 Vote
Jeffrey G.'s review of Designer Optics earned a Very Helpful vote
Hello Jeffrey,
Thanks for letting us know, We are sorry we let you down. We completely understand your disappointment. Please accept our apologies. To fix this situation, If you could give us further details along with order number through email support/chat, We'd be happy to look into the matter and try to rectify the situation.