TDo not trust these people.
I kept checking on my orders that did not come. All companies and joom customer service blamed the time on pandemic. I asked to cancel several times items were substituted and would not refund. Then they told me my time to cancel has passed and never refunded me. I complained a total of 37 times. They picked at a review because of the vulgarity. I used "What the F**k" described how its illegal to keep money when they never shipped the item.
They are already HORSES ASS. Do not trust them call you credit card company if you ordered. They also illegally charge foreign currency fees.
Signed Jeffrey they really should be in jail.