I was tracking a package and got concerned about the tracking info so i called the customer service number and left my callback number. They called back (earlier that they projected) and i got the most amazing customer service person. Her name is Benita, FFCN00 and she made me feel like I was the most important person she had to talk to and help.
She confirmed my information and tracking number and had an answer for me in a matter of minutes.
She was absolutly amazing!
Increased my confidence in our USPS service very much appreciated!
Jeff