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1 Review by Jeffrey

NorthernTool

NorthernTool

5/2/19

After spending 5 weeks trying to fix a faulty starter button and failing at every turn, ordering the wrong part 3 different times. Then the repair staff said they didn't want to work on it anymore and they have returned it to me in pieces, charged me nearly 200 dollars in labor and gave me back a still not working generator that is in multiple pieces. When I advised them that I would file a grievance through my credit card company for their failures, they stated that they would not accept my credit card as a form of legal payment and are telling me that they will only accept cash.

Is this the type of business you really want to do business with? Stay away from them, they are cheats and have lied multiple times outright over the last 5 weeks.

Dishonest, incompetent and flat out thieves.

Consider yourself warned

Tip for consumers: stay away

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