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Jeff R.

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1 Review by Jeff

SeatGeek

  • SeatGeek

“Double sales of seats”
7/20/16

I purchased tickets for a Royals baseball game via Stubhub. When I went to my seats they were already taken by a family that ordered their tickets through SeatGeek. When we were taken to box office to get straightened out. My tickets purchased via Stbhub were declared the valid tickets. The other family had to move plus buy 2 more tickets, since the stadium was only paid once for the tickets. Stubhub took care of me. I hope SeatGeek did the same for their customer

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SeatGeek T. – SeatGeek Rep

Hi Jeff, thanks for sharing your experience at the game. It looks like you encountered a seller who listed their tickets on multiple platform -- which is against our terms of use. We work very hard to eliminate this issue from occurring and we also have VERY strict agreements with our sellers. Please email us w/ more details at Hi@seatgeek.com so that we can make sure this seller isn't allowed to list with us any more. All perspectives on what happened at the game are helpful!

Jeff Has Earned 2 Votes

Jeff R.'s review of SeatGeek earned 2 Very Helpful votes

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