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Fast and safe transaction, there have been no problem so far.
The delivery also are fast and on time. The only problem I encounter is the Amazon Prime when they sign me up without my permission, but when i cancel they return the money fast. Still, thumbs up!
Nag order ako ng motorcycle parts from SEC motors (order no. *******), after nila ma verified tinawagan nila sister in law ko sabi damage na raw yung item at last piece, eto na yung problema kung di pa ako tumawag sa taga SEC Motors wala akong ka alam alam na ako din pala kailangan tumawag sa LAZADA para e cancel ang order ko at mag request ng refund! At meron pang isang item na kaparehas na kukunin ko nalang sana pero kung diko pa tinanong kung on hand ba yung item para akong tanga mag oorder tapos kakaltasan pero wala na pala! Buti kung sobrang bilis ng refund eh hindi!
Jeff P.'s review of Lazada earned a Very Helpful vote
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Hi Jeff P., we're sorry to hear about what happened. Actually, we are giving an update if there is some concern on the item you purchased. If the item is no longer available or not in good status, seller will also update us. However, we apologize kung hindi po kayo agad nakatanggap ng feedback. Actually, once item is no longer available, we have separate department who will contact you to explain what happened and will immediately process reversal since you used your card in placing an order. Please do not hesitate to contact us through this link http://www.lazada.com.ph/contact/ if you need further assistance. Thank you.