Thumbnail of user jeffp535

Jeff P.

Contributor Level

Total Points
123

1 Review by Jeff

  • 17TRACK

8/22/22
• Updated review

Walter W. You can comment on these bad reviews with your form letter…. You apologize and offer excuses, but no solution. If your tracking info is bogus or wrong then that is on your company.

Tip for consumers:
Don’t!

Products used:
Never got the product- however 17track said it was at a post office for 2 months…

Service
Shipping
Thumbnail of user walterw346
Walter W. – 17TRACK Rep

Hi Jeff,

Thanks for your message.

I don't know if you notice the reason why I use the "form letter". Because the comments here are the same, People accused me of being a liar without any evidence, and no one wanted to listen to my point of view. So I don't have to waste time replying. What do you think?

In fact, I don't need to reply to this message. But I did because I think you have a conscience. If you have any questions about our service, I welcome you at any time to email me: walterwang@17track.net. But I'm sorry I've given up here. Although sitejabber.com has been contacting me on LinkedIn to discuss system management.

I don't remember the last time I replied here, but I think you should be the last person I replied to on this platform.

In any case, I wish you peace and health. Although we are not friends, we are not enemies. Unfortunately, no one wants to listen to any form of explanation. I have also replied that contact me as soon as possible, and I will do what I can to help. But no one contacted me. So I think most people here just let off steam irresponsibly.

In this platform, I fully understand what is evil in the world. I understand all the buyers commenting here, not receiving parcels or being deceived, but understanding is mutual. If this platform is just for venting, then I don't need to say anything more, do I?

Looking forward to your email, and have a wonderful day!

Kind regards,

Walter

Part of the scam...
7/12/20
• Previous review

You order from Facebook ad (usually Chinese scam company). They give you a Tracking number from 17TRACK that does nothing. Basically they help the scammer by making it look like you might actually get something. It just buys the company a little time before you start trying to figure out how to get your money back. PayPal has no conscience or morals and continues to let known scam sites use their service and Facebook continues to take the money and advertise these sites.

Thumbnail of user walterw346
Walter W. – 17TRACK Rep

Dear Jeff,

First of all, please accept my sincere apologies. We have just opened our European headquarters in London, UK and very busy. Please forgive me for not replying to your message in time.

I checked your message; I don't know whether your package has been received at last. But I think there is some misunderstanding between us. Please give me a minute.

17TRACK is not a manufacturer, logistics provider or seller. We only focus on online tracking and inquiry of parcels. We are simply using our expertise to assist customers with problems tracking their packages. But we're not responsible for manufacturing, selling or shipping. Therefore, please contact the seller or the shipping company corresponding to the logistic number if the parcel is overdue.

However, I would like to remind you that please do not copy and paste the website you receive from social media platforms, SMS, email, or other places when shopping online. Instead, search for the website in Google or another formal browser and browse to purchase.

I hope my explanation will clear up your misunderstanding about us. Please feel free to contact me at walterwang@17track.net if you have any further questions about the package enquiry. I'll face it with you and figure it out because we will never be enemies but friends.

I wish you all the best!

Walter

Jeff Has Earned 43 Votes

Jeff P.'s review of 17TRACK earned 3 Very Helpful votes

Jeff hasn’t received any thanks yous.

Jeff doesn’t have any fans yet.

Jeff isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user donaldpeoples83
3/19/24

I never used 17 tracking before but here the thing it says my packages has been delivered but I...

Thumbnail of user buddy.shearouse
Buddy S. reviewed 17TRACK
2/26/24

It's a scam. If you have something ordered that uses that supposed delivery system. It's fake....