JEFF M.

Match.com has repeatedly modified the text I wrote for my profile and then posted it for all to see. Anything critical of the site or process will be eliminated. Comments like "I'm tired of the disillusioning promises," "I'm letting my subscription expire," or "I won't waste my time reviewing their matches anymore" will be deleted. If one queries match.com reviews on the internet, many of the sites that give them a high rating offer no opportunity to add a review, which indicates to me that they're little more than advertisements for the company. When you turn off your automatic renewal (which is turned on by default) there appears to be a sudden remarkable increase in activity for your profile - an attempt to entice you to stay. The site is also loaded with scammers, and seems to have fake profiles (with identical text). Some profiles listed as "active" show messages as "not read yet" weeks or months later. In my opinion, the site manipulates the user - terribly. Customer service is non-existent. Refunds are out of the question. When I asked to remove my data from the site, the response I got was "Please know that we do not provide the opportunity to have personal information removed from our internal database..." A terrible site, disillusioning and deceptive. Stay away from them and their affiliates (they have four other dating sites that I know of). It's a racket!