Jeff M.

Immediately after placing an order I realized I did not want it any longer due to bad reviews. I tried to leave a message, since it was after hours, but got stuck on an endless loop message. Fine. So, I called as soon as they opened the next morning asking them to please cancel the order. I understand this is against their policy, but it is a complete mess. You shouldn't have to pay for an order if it is not yet shipped. Now, I'm stuck here paying for the shipping to my house just to pay again to ship it back. Plus the customer service people are flat-out rude! One even hung up on me immediately after I asked to cancel my order. Don't give this company your business--they don't deserve it.