I tried their auction to bid for an item, at first I was hesitant since the item has blurred picture, I decided to continue anyway since I applied for Buyee's standard plan - this will let buyee inspect and refund your money incase they see something wrong with the item you're buying and the item is tagged as "No obvious damages or dirt". When I received the item, I found multiple cracks and it's in 3 broken pieces. I reported this to buyee and showed all my documents pictures demanding for a refund since I paid for their "Standard plan" (insurance). They NEVER returned any of my emails and completely ignored my demand. I just hope that the seller and this company will someday have a taste of bad karma as these is obviously stealing and scam. AVOID BUYEE AT ALL COST! BEWARE OF AUCTIONS AS MOST SELLERS ARE SCAMMERS, SHAME, I THOUGHT JAPANESE ARE HONEST PEOPLE, THIS EXPERIENCE MADE ME THINK OTHERWISE.