Jeff M.

I bought two Legoland gift cards on April 15th, as a birthday gift. I received a confirmation e-mail stating that the ship date was the 20th of April. I called April 26th to see why it still hasn't arrived, and that's when the representative stated that the order was cancelled. I never received an e-mail stating such cancellation took place, and furthermore they had not credited my credit card if this were true. They said "sorry", but sorry just doesn't sit well with me when I have to tell my friend "sorry, Gift Card Mall is sorry they screwed up your order and now you have no birthday gift". Now I am worried that they won't refund the money, I will have to reverse charges with my credit card company, hopefully I can get my money back that way. VERY POOR CUSTOMER SERVICE, if they were truly "sorry" then they should offer to overnight the gift cards and at least refund some money back for the stress and hassle, DO NOT BUY FROM THIS CROOKED COMPANY!