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Jeff M.

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Experience: Hobbies & Interests

Member since January 2021

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1 Review by Jeff

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This store does not believe in what true customer service is. They believe that if you take up their precious time, and shop elsewhere, they will penalize you with a store policy of a flat 20% restocking fee if you attempt to return an item from there within 7 days. Even if the item NEVER leaves the store. Spend $1000, get $800 back. I do not recommend this store for any reason. I could be in the minority here, but given they don't care about taking care of customers, I won't be back. What they do care about is hosing those who shop in times like these and change their mind on a purchase. If you find an item elsewhere that is not as expensive, you have the right to shop there. This store way overcharges for it's merchandise and has no qualms about it.
This is considered a 0 star review.
Thanks for reading.

Tip for consumers:
Family Firearm Sales way overprices their inventory and then penalizes those who dare shop elsewhere. Avoid if you can.

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