I feel Like being SCAM by the GILT site, I ordered two items that stated to be 40% off, instead I got only one item for 40% off. Then I turned to the customer service. They offered an $60 code to me which is meaningless when the they always have a $50 code once per month. I am really disappointed. Afterwards I asked them to make it a credit so i can combine discount so that make sense my $60 would be worth it. They refused and told me it was impossible to undo, the code has given to me. I think this is absolutely ridiculous, who the hell on earth would trust them if the code cannot be undone?
Hi Jeff,
I am sorry that you feel this way and for any confusion surrounding the promotion.
I can see now that you have happily resolved this with my colleague Adam. I hope all is now well.
Should you have any further questions please do reach out we will be happy to assist you.
Warm regards,
Maureen
#giltservice