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2 Reviews by Jeff

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Priceline

Priceline

12/19/17

Be aware that Priceline uses another booking service (Agoda) for hotels in India. Priceline does not inform you of this. Agoda did not complete the booking with the hotel. Neither Priceline nor Agoda communicated this. Priceline confirmed and guaranteed the prepaid booking so it appears that it is all set. When I showed up at the hotel to check-in, I was told that Agoda declined the reservation and in any event no rooms are available. I called Priceline, they stated it was not their problem and passed me along to an Agoda rep. A refund was offered and I accepted just to have it resolved. Be aware that Priceline DOES NOT support you when booking in India through them

Airbnb

Airbnb

4/24/16

I received this response after I complained (politely) about a booking glitch on the Airbnb website.

Vincent, Apr 24, 10:29

Hi Jeff Krolick,

Thanks for reaching out.

We regret to inform you that we'll be unable to support your account moving forward, and have exercised our discretion under our Terms of Service to disable your account(s). This decision is irreversible and will affect any duplicated or future accounts.

Please understand that we are not obligated to provide an explanation for the action taken against your account. Furthermore, we are not liable to you in any way with respect to disabling or canceling your account. Airbnb reserves the right to make the final determination with respect to such matters, and this decision will not be reversed.

We'll contact you if anything changes in the future, but until then, we won't be able to assist you any further with your account issues. Please see our Help Center for further information: https://www.airbnb.com/help/article/432.

Thanks,

Vincent
www.airbnb.com/help

Jeff Has Earned 22 Votes

Jeff K.'s review of Airbnb earned 21 Very Helpful votes
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