I ordered a bench from Vulcan in November 2021, originally expected to be delivered in January 2021. Received an email that delivery to Vulcan was delayed to 8 March 2021. I understand that delays happen, but I have not heard from them since the late January email that gave the March delivery date. I've tried calling and messaging multiple times with zero response. I admittedly can't comment on the quality of their products, but their customer service is horrible.