I ordered 2 stretch braided belts (identical to the one I already own, just different color) in size M 34-36. When they arrived it was obvious that they were mis-labeled & actually were closer to a size L 40+. I sent them back via Wal-Mart. Now I'm being charged a return shipping fee for their mis-labeled product. On-line customer chat choose to ignore my request for assistance & closed that chat conversation w? O any assistance. VERY POOR CUSTOMER SERVICE! I'd give no stars if possible.