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I have used Indeed to search for potential hires for approximately one year. Recently, when I attempted to contact a candidate, I learned that I was suspended from emailing the job-seeker. I filed the Indeed appeal form (which asks why you think your account was suspended) because I have no idea why I was suspended. This was the response I received, "We have reviewed your account and will not be lifting the suspension for Indeed Resume. Suspension of your ability to contact job seekers has no effect on your ability to post or sponsor jobs on Indeed.
We apologize for any inconvenience this may have caused. Further appeals for this suspension will not be considered or responded to."
Interesting that one can still post or sponsor jobs on Indeed but, contacting a candidate is not permitted. How in the... does that work? Save your time and money
Tip for consumers:
Save your time and money
Jeff H.'s review of Indeed earned 11 Very Helpful votes
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This garbage excuse for a Job Search website is completely inept, with ZERO Technical savvy...
Hi Jeff, we're sorry to hear about your experience with Indeed. After looking into your account, we do see that you have been disabled from contacting job seekers moving forward. To protect the integrity of the website and prevent new accounts from being created to get around our quality guidelines, we do not disclose the exact reason for this feature being disabled. You can review our terms of service and privacy policy for additional information (http://www.indeed.com/legal), specifically: "Although Indeed has no obligation to do so, Indeed may monitor messages posted on the Website and reserves the right to delete any User Content or portion thereof which violate the above rules, messages, topics that are unrelated to the specific portion of the Website on which they are posted, advertisements, recruiting or other commercial messages, and any other User Content that Indeed deems in its sole discretion is inappropriate.”
We do allow advertisers who have been suspended from Indeed Resume to continue to post jobs on Indeed, as this allows job seekers to apply directly for a job that they’re interested in.
Please feel free to contact us via SiteJabber private message if you have any further questions. Thank you.