Jeff G.’s Reviews of Clemson Lofts & more

Jeff's Profile

Review 1
First Reviews
0
Votes 4
Thank Yous 0
Fans 0
Profile Views

256

Contributor Level

Total Points

Apartment Rental

3/13/17

The owners of this complex seem to create fake accounts to give five star reviews that will raise the average score of the complex. Scroll down past the five star reviews that are basically ads to the actual reviews from residents.

Service

Value

Shipping

Returns

Quality

Comments (0)
11.8K Views

Helpful (4)

Thank you

Andrew H. – Clemson Lofts Rep Over a year old

Hi Jeff,

Please, if any of the conditions you've described persist, contact us immediately as we want to dispatch maintenance. Unfortunately, we could not reach out to you personally by cross-referencing the conditions described in your review to ascertain your identity.

We're sorry to hear of your experience with the thermostat dying. In every 100 +/- the manufacturer produces, there is unfortunately a dud. With our having 232 of them, it is impossible to know if we received such a unit and if so which it would be. However, we do test them before move-in for proper operation. The typical turn around for a repair like this is 1 day, so I'm curious about this instance. It was difficult to find the work order you submitted, but I'd be glad to review further and review any information with you.

Our search of work orders did turn up an instance of a clothes dryer shaking because it was overloaded with an unbalanced load of heavy vs. light items. If this isn't your request, I apologize, and will be happy to seek out your request with a little more information. Otherwise, the cause and effect does ring true.

I'd like to hear more about this sink, and inspect it for any tell tale signs of what may have caused it to come detached, so that we may ensure no others do.

Again, if any of these items have not been resolved, or if anything else is on your mind, please reach out to us at ResidentServices@ClemsonLofts.com.

Thank you,

Regional Management
Clemson Lofts

PS - While we find the comparison between our very highly regarded / highly sought after housing and an empty bet at a casino to be a bit ostentatious, we have to applaud your taste in movies. Vegas Vacation is an all-time great. Wallace Shawn and Chevy Chase played out that scene masterfully!