Super personable, super informative, made on line shopping feel like a personal in store personal shopper experience. I had an idea on what car I wanted and Robert confirmed it was one of their best. Had questions after purchase and Robert was always there to answer them with honesty and a true passion to make me comfortable whatever the question was or whatever the potential issue may be. It is rare in this world to not get the run around from someone miles away behind a phone tree that you can never get ahold of. Robert seemed to ALWAYS answer the phone and ALWAYS kept his promises. I would definitely purchase another care from them if I had a need for one.