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DO NOT ORDER 3D PRINTERS FROM THESE CLOWNS.
I ordered three CR10 3D printers. All had issues. After sending videos, and picture, then uploading videos to youtube for them,. They wanted me to pay 200 in shipping instead of sending parts. I did not do that and I wound up I had to spend over 200 dollars to get them fixed buying parts on my own. Banggood spent 2 months haggling with parts. Finally send one of many parts needed. And it was broken too. They refused to help again. I went though a paypal dispute only to have them try to wiggle out of it. Telling me if I drop cancel the claim. Then they would help. NICE TRY! Never buy from them! I did end up canceling the dispute because they again wanted shipping fees (over 200 in all) to get them back. THEN THEY SAID THEY WOULD SEE IF THEY WARRANTED REFUND! I know what their game was. To claim they were fine or something else to lie. I sent probably 50 or more emails back and forth. What I learned is they are sneaky snakes and will try to get out of any and all responsibility.
BUYER BEWARE
Tip for consumers:
buyer beware! you have a 75% chance of getting damaged tech. and if you do. You are in for a nightmare of a time.
Jeff F.'s review of Banggood earned 5 Very Helpful votes
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear Jeff F.,
We are sorry for the inconvenience caused to you.
Here are some policy on our website.
Banggood General Item Return Policy
If your product arrives damaged or is not working, you can return it to us within 3 days after delivery or 30 days after shipment in case the delivery date is not traceable. If your order has been shipped to Brazil or Russia, you can send it back to us within 40 days after shipment. You will receive an e-mail containing the shipment date and other details of your order after it has been shipped. Some products have different policies or requirements associated with them.
If the item is still within the validity period of this warranty:
We will reimburse you for the return shipping fees after the defective item has arrived in our warehouse. Any further costs incurred during the return process will be at the customer’s expense.
If the item is outside the validity period of this warranty:
The customer shall be held responsible for all the shipping fees and charges when returning the defective product.
Please click here to know the detail: https://www.banggood.com/Banggood-Warranty_hl103_at528
If we did solved your problem as the policy, please provide your order number here. Or you can contact us by this link: https://www.banggood.com/Contact-Us_hi111
Best regards,
Banggood Team
Dear Jeff F.,
We are sorry for the inconvenience caused to you.
Here are some policy on our website.
Banggood General Item Return Policy
If your product arrives damaged or is not working, you can return it to us within 3 days after delivery or 30 days after shipment in case the delivery date is not traceable. If your order has been shipped to Brazil or Russia, you can send it back to us within 40 days after shipment. You will receive an e-mail containing the shipment date and other details of your order after it has been shipped. Some products have different policies or requirements associated with them.
If the item is still within the validity period of this warranty:
We will reimburse you for the return shipping fees after the defective item has arrived in our warehouse. Any further costs incurred during the return process will be at the customer’s expense.
If the item is outside the validity period of this warranty:
The customer shall be held responsible for all the shipping fees and charges when returning the defective product.
Please click here to know the detail: https://www.banggood.com/Banggood-Warranty_hl103_at528
If we do not address your issue in accordance with the above terms, please provide your order number here. Or you can contact us by this link: https://www.banggood.com/Contact-Us_hi111
Best regards,
Banggood Team