Bittrader has the best customer service I've ever seen. They are patient people who would like to give you emails detailing anything without making a mess or causing you any inconvenience, before you don't react. You get what I'm talking about when I say patience. They are not like others, where I considered conversing with customer service to be difficult and futile, and wondered why on earth I have the guts to even open account on other trading platforms and not tried Bittrader instantly.